Terms and Conditions
Last updated: 12 November 2026
These draft terms are intended to cover use of the website mygardenfencing.co.uk and any fencing-related products or services offered through it. The website could not be reliably accessed during preparation, so the precise business model, service area, products, installation services and trading arrangements have not been verified. The operator must review and complete these terms to match its actual activities before publication.
1. Business identity and contact details
The website operator’s legal name, company number (if applicable), trading address, registered office (if applicable), telephone number and customer service email could not be verified. The website owner must add accurate details here before publishing. Do not use details belonging to similarly named fencing or gardening businesses.
2. Website use
You may use this website only for lawful purposes. You must not misuse the website, attempt unauthorised access, interfere with its operation, introduce malicious code or submit information that is knowingly false or misleading.
3. Products and services
The exact products and services offered through this domain could not be verified. If the business sells fencing materials or garden products, the relevant product descriptions, dimensions, materials, availability and any applicable delivery or collection options should be shown clearly before an order is placed. If the business provides fencing installation or other on-site work, the scope and terms of each project should be set out in a written quotation.
4. Quotations and orders
Where quotations are offered, they should state the work or products included, price, applicable VAT, delivery or installation charges, exclusions and how long the quotation remains valid. A quotation or enquiry does not create a contract unless and until accepted in accordance with the process explained by the business.
For online orders, the business should explain when an order becomes accepted, how errors can be corrected before submission and how order confirmation will be provided. Product descriptions and availability should be kept accurate, but an order should not be treated as accepted merely because an automated acknowledgement has been sent if the checkout process says otherwise.
5. Prices and payment
Prices, applicable taxes, delivery charges, installation costs, accepted payment methods and payment deadlines must be displayed or agreed before the customer commits to an order or contract. No deposit, surcharge, late-payment fee or payment schedule is created by these general draft terms unless it has been separately disclosed, agreed and is lawful.
6. Delivery, collection and installation
If products are delivered, the business should state the areas served, delivery charges, estimated delivery times, access requirements and process for reporting missing or damaged goods. If collection is offered, the collection location, opening arrangements and identification requirements should be explained before checkout.
If installation is offered, the customer should provide accurate site details and safe access and disclose relevant boundaries, underground services, access restrictions and known hazards. Any preparation, removal of existing fencing, waste disposal, planning or neighbour permissions and additional work should be clearly allocated in the quotation.
7. Cancellations, returns and refunds
The business must publish a clear cancellation, returns and refund policy that reflects the actual products and services supplied and applicable consumer law. Statutory cancellation rights may apply to distance and off-premises contracts, subject to legal exceptions. Certain made-to-measure or personalised goods may be treated differently under consumer law, but the business must assess the specific product and contract before relying on an exception.
Nothing in these terms removes statutory rights relating to faulty, misdescribed or unsuitable goods or services. Any return conditions, refund method, timeframes and responsibility for return delivery should be clearly disclosed before purchase.
8. Customer responsibilities
You must provide accurate contact, delivery and project information and ensure that you are entitled to arrange work at the relevant property. Where installation is supplied, you are responsible for obtaining permissions that are allocated to you in the accepted quotation and for identifying relevant boundaries, underground services and site hazards.
9. Product and workmanship information
Product specifications, timber treatment, finishes, dimensions, colour variation, maintenance requirements and suitability for particular uses should be checked against the information supplied for the relevant product. Any installation workmanship guarantee, manufacturer warranty, duration, exclusions and claims procedure must be set out in a separate written warranty or applicable product documentation. These draft terms do not create a fixed guarantee period.
10. Liability and consumer rights
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or statutory consumer rights. Any limitation or exclusion of liability will apply only to the extent permitted by law.
11. Intellectual property and website availability
Unless otherwise stated, website text, photographs, graphics, logos and other content are owned by or used with permission by the relevant rights holder. They must not be copied or commercially reused without permission, except where permitted by law. The business aims to keep the website available and information accurate but does not guarantee uninterrupted or error-free access.
12. Privacy and cookies
Personal information is handled in accordance with the website’s Privacy Policy. Cookies and similar technologies are explained in the Cookie Policy. Both policies should be reviewed alongside the actual website configuration.
13. Complaints
The business should provide a clear process for raising complaints, including a verified email address, telephone number and postal address. These contact details must be added before publication. This process does not affect any statutory rights.
14. Governing law
These terms should be governed by the law of the part of the United Kingdom in which the business operates, subject to mandatory consumer protections. The operator must confirm its location and the appropriate governing law before publication. Where the business is based in England and Wales, the terms may specify the law of England and Wales.
15. Contact
The operator’s verified contact details must be added to this page before publication.